Lumlu Copyright and DMCA Policy
Lumlu LLC ("we", "us") respects copyright, and we ask everyone who uses Lumlu to do the same. This page explains how to tell us that something on Lumlu infringes your copyright, what to do if your content was removed by mistake, and what happens to accounts that infringe again and again. It follows the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and is part of our Terms of Service.
What this covers
This policy covers anything people store or share through Lumlu, and most of all public study shares: the flashcards, notes, images, audio, titles, and subjects shown on lumlu.app share links, and the Lumlu collections on Explore. Public shares never include the source document (such as a PDF).
Our designated agent
Send copyright notices and counter-notices to our designated agent:
- Juan Maggi, for Lumlu LLC
- 2920 Forestville Rd Ste 100 #3327, Raleigh, NC 27616, USA
- Phone: 984-406-7417
- Email: legal@lumlu.app
Email is the fastest way to reach us. Our agent is listed in the U.S. Copyright Office's DMCA Designated Agent Directory under Lumlu LLC (also known as Lumlu, Lumlu Reader, and lumlu.app), registration number DMCA-1083304. We registered our agent with the Copyright Office on October 17, 2026.
We respond to copyright notices, counter-notices, and other reports within 48 hours.
1. How to send a copyright notice
If you own a copyright, or are allowed to act for the owner, and you believe material on Lumlu infringes it, send our agent a written notice. Under 17 U.S.C. § 512(c)(3), your notice must include all of the following:
- Your physical or electronic signature (for example, your full name typed at the end of an email).
- The copyrighted work you say is infringed. If one notice covers several works on Lumlu, a representative list of them is enough.
- The material you want removed, with enough detail for us to find it. The easiest way is the share link (it looks like
https://lumlu.app/s/…) and which cards or notes you mean. - How to reach you: your name, postal address, phone number, and email address if you have one.
- A statement that you believe in good faith that the use of the material is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or are authorized to act for the owner.
You can also use Report this set on any share page and choose "Copyright or IP". That helps us act quickly, but for a full DMCA notice please also email our agent with everything listed above.
What happens next. When we receive a complete notice, we remove the material or disable access to it quickly, and we tell the person who shared it so they can respond. We may send them a copy of your notice. Removing a public share stops Lumlu from showing and sharing it. It does not delete copies that other people imported before it was removed.
If your notice is missing something, we may not be able to act on it (17 U.S.C. § 512(c)(3)(B)). We will tell you what is missing.
Before you send a notice. Think about whether the use might be allowed, for example as fair use. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing can be liable for the damages this causes.
2. How to send a counter-notice
If we removed your content because of a copyright notice and you believe this was a mistake, or that the material was misidentified, you can send our agent a counter-notice. Under 17 U.S.C. § 512(g)(3), it must include:
- Your physical or electronic signature.
- The material that was removed or disabled, and where it appeared before (for example, the share link).
- A statement, under penalty of perjury, that you believe in good faith that the material was removed or disabled because of a mistake or because it was misidentified.
- Your name, address, and phone number, and a statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district where your address is (or, if your address is outside the United States, any judicial district in which Lumlu LLC may be found), and that you will accept service of process from the person who sent the original notice or their agent.
What happens next. We forward every counter-notice, including your name, address, phone number, and email, to the person who sent the original notice, as 17 U.S.C. § 512(g)(2)(B) requires. We tell them that we will restore the material in 10 business days. They can use your details to contact you or to go to court. We then restore the material no less than 10 and no more than 14 business days after we receive your counter-notice, unless our agent first hears from the person who sent the notice that they have filed a court action to stop you from infringing.
Misrepresenting that material was removed by mistake can also make you liable under 17 U.S.C. § 512(f).
3. Repeat infringers
As 17 U.S.C. § 512(i) requires, we have a policy to close, in appropriate circumstances, the accounts of people who infringe repeatedly:
- Each complete notice that leads us to remove material counts against the account that shared it.
- A removal that we reverse after a valid counter-notice, or after we find that the notice was wrong, does not count.
- We close the accounts of repeat infringers, and all devices linked to them.
- There is no fixed number of notices. One serious case can close an account.
4. Age
Lumlu is for people who are at least 13 years old (see the Terms of Service). A notice or counter-notice is a legal statement. If you are under 18, ask a parent or guardian to help you send it.
5. Other problems
For other problems with content, such as harmful content, private information, a trademark issue, or a claim under the law of another country, use Report this set on the share page or email legal@lumlu.app. See our Acceptable Use Policy.
This page explains how we handle copyright. It is not legal advice. If you are not sure what to do, talk to a lawyer.
Sources
- 17 U.S.C. § 512 (Legal Information Institute, Cornell Law School)
- DMCA Designated Agent Directory (U.S. Copyright Office)
- DMCA Designated Agent Directory FAQs (U.S. Copyright Office)